1. Introduction
GAIA Information Technology ("GAIA," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the "Site"), regardless of where you access it from.
By using the Site, you agree to the practices described in this policy.
2. Information We Collect
Information you provide directly:
- Name and email address, when submitted through a contact form or inquiry
- Any other information you choose to include in a message to us
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring/exit URLs
- Cookies and similar tracking technologies (see Section 6)
We do not collect payment information, and the Site does not currently offer user account registration.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries submitted through contact forms
- Understand how visitors use the Site and improve its content and performance
- Maintain the security and proper functioning of the Site
- Comply with legal obligations
4. Legal Basis for Processing (EEA/UK Visitors)
If you are located in the European Economic Area or United Kingdom, we process your personal data on the following legal bases:
- Consent — for optional cookies and analytics
- Legitimate interests — for basic site security and improving our services
- Contractual necessity — for responding to inquiries you initiate
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service providers who help operate the Site (e.g., website hosting, analytics providers), under confidentiality obligations
- Legal authorities, when required by law, regulation, or legal process
- Successors, in connection with a merger, acquisition, or sale of assets
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site and analyze traffic. These may include:
- Essential cookies — required for basic Site functionality
- Analytics cookies — help us understand visitor behavior (e.g., page views, session duration)
You can control or disable cookies through your browser settings. Disabling cookies may affect Site functionality.
7. International Data Transfers
As a website with a global audience, your information may be transferred to, stored, and processed in countries other than your own, including countries that may have different data protection laws. Where required, we take appropriate steps to ensure your data receives an adequate level of protection.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for as long as needed to address your inquiry, after which they are deleted or anonymized.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time (where processing is based on consent)
- Request a copy of your data in a portable format
- Lodge a complaint with a data protection authority
This includes rights available under the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other applicable regional privacy laws.
To exercise any of these rights, contact us using the details in Section 12.
10. Children's Privacy
The Site is not directed at children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Email: marketing@gaia.net